Last Updated: April 21, 2026

1. Introduction

This website (the “Site”) provides real estate information, listings, and related services (the “Services”) operated by Sabrina Ladhar
(“we,” “us,” or “our”). We may use trusted third-party service providers (“Service Providers”) to support website functionality, IDX data delivery, marketing, analytics, and CRM tools.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using this Site, you consent to the collection and use of your personal information as described in this Privacy Policy.

2. Personal Information We Collect

We may collect the following types of personal information:

a) Information You Provide

• Name
• Email address
• Phone number
• Mailing address
• Property preferences
• Messages, inquiries, or feedback submitted through forms or email

b) Information from Third Parties

We may receive information from:

• MLS/IDX providers and real estate databases
• Public property records
• Marketing and analytics providers
• Social media platforms (if you interact with our pages)

c) Automatically Collected Information

When you use the Site, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Referring URLs
• Approximate geographic location

We use cookies and similar technologies to improve website performance and user experience.

3. How We Use Your Information

We may use your personal information to:

• Provide access to real estate listings and Services
• Respond to inquiries and customer support requests
• Operate and improve the Site and IDX functionality
• Send property updates, alerts, and marketing communications (where consent is provided)
• Manage CRM records and client communications
• Analyze website usage and improve user experience
• Comply with legal and regulatory obligations
• Prevent fraud, misuse, or security threats

4. CRM and Communication Data

If you contact us, we may store communication history including:

• Emails, messages, and attachments
• Phone or SMS communications (where applicable)
• Interaction timestamps and engagement history

This information is used solely to manage client relationships and provide better service.

5. Sharing of Information

We do not sell personal information.

We may share personal information only with:

• Service Providers (hosting, IDX providers, CRM systems, analytics tools)
• MLS and real estate data providers (as required for IDX functionality)
• Professional advisors (legal, accounting, compliance)
• Regulatory or legal authorities where required by law
• Business successors in case of merger, acquisition, or restructuring

All Service Providers are required to protect personal information and use it only for authorized purposes.

6. Marketing and Communications

With your consent, we may send:

• Property alerts
• Market updates
• Open house notifications
• Promotional emails or SMS messages

You may withdraw consent at any time by:

• Clicking “unsubscribe” in emails
• Replying “STOP” to SMS messages
• Contacting us directly

7. Cookies and Tracking Technologies

We use:

• Cookies
• Tracking pixels
• Analytics tools

These help us:

• Improve website performance
• Track engagement
• Deliver relevant property listings
• Understand user behavior

You may disable cookies through your browser settings, though some features may not function properly.

8. Artificial Intelligence (AI) Use

We may use AI tools to:

• Generate or assist with listing descriptions
• Improve marketing content
• Support customer communication
• Analyze user preferences and market trends

AI-generated content may not always be accurate and should not be solely relied upon for real estate or financial decisions.

Where appropriate, AI-assisted outputs may be reviewed by a human before publication.

9. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect personal information.

However, no online system is completely secure, and we cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as necessary for:

• Service delivery
• Legal and regulatory requirements
• Business operations and CRM management

When no longer required, information is securely deleted or anonymized.

11. Your Rights (Canada)

Under applicable Canadian privacy laws, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent (where applicable)
• Request deletion, subject to legal requirements

To exercise these rights, contact us using the details below.

12. International Data Transfers

Your information may be stored or processed outside Canada (e.g., by cloud or CRM providers). In such cases, it may be subject to the laws of those jurisdictions.

13. Children’s Privacy

This Site is not intended for individuals under 18. We do not knowingly collect personal information from minors.

14. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

15. Updates to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date.

16. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact:

Sabrina Ladhar
Email:
[email protected]